Shipping and Payment Terms

For online purchases the following terms and conditions apply.

 

Shipping Terms

Shopping basket checkout only available for the following countries of the European Union: Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxemburg, Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, United Kingdom

 

Shipping Charges

We charge flat rates as follows:
10.00 € net per order that ships to Germany
63.02 € net per order that ships into the European Union outside Germany (valid VAT ID number will be required)

 

Shipping costs for bulky merchandise will be subject to an additional charge of:
55.00 € net per item for delivery to Germany
184.87 € net per item (valid VAT ID number will be required) for delivery into the European Union outside Germany

 

In case you solely order bulky merchandise the flat rate of 10.00 € respectively 55.00 € will be waived. 

Bulky merchandise is specially marked with this symbol (LKW Symbol). 

No deliveries to automated parcel terminals and P.O. boxes. 

For all delivery addresses outside the European Union please get in touch with our sales team.

 

Above mentioned shipping charges are only valid for goods purchased online and are stated separately during the order process. They have to be paid by you. For any purchase orders that are not placed via our online shop system shipping and handling costs are added on time and material basis.

 

Delivery Terms

As far as not mentioned otherwise in the product description, the delivery of goods will be anywhere between 3-5 days when delivered to Germany and anywhere between 4-11 days when delivered into any other EU country, after the receipt of the order confirmation (when choosing payment in advance the lead time starts after the receipt of your payment).

 Please note that there will be no deliveries on Saturdays, Sundays and public holidays.

 

In case you ordered products with different lead times, we will prepare only 1 shipment unless we made other arrangements with you. In this case the lead time is according to the item with the longest lead time.

 

Minimum Order Value
The minimum order value is 30.00 €.

For purchase orders below 50.00 € we will add a surcharge of 5.00 € for small-volume purchases.

 

Payment Terms


You can choose from the following payment options:

 

Payment by credit card
Payment via PayPal
Prepayment via wire transfer

 

Further information
regarding payment options: When chosing "Payment by credit card" your credit card will be charged at the end of the order placement.
When chosing "Prepayment via wire transfer" we will send you the payment details together with the order confirmation but no later with the invoice.

 

Bank details:

Sparkasse Westmünsterland
BIC: WELA DE 3W
Iban: DE82401545300002018604

 

Stadtsparkasse Bocholt
BIC: WELA DE D1 BOH
Iban: DE25428500350000121160

 

Postbank Dortmund
BIC: PBNKDEFF
Iban: DE09440100460011916460

 

Volksbank Bocholt
BIC: GENODEM1BOH
Iban: DE76428600030233583200

 

In case you have any questions our contact details are found in the "Legal Notice" section. Special agreements cannot be handled for online orders due to the automated order process.