Data Protection Information

Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor necessary for the conclusion of a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the extent that no indication to the contrary is made in the subsequent processing operations. "Personal data" means any information relating to an identified or identifiable natural person. 


Person responsible

The responsible person for this data protection notice within the meaning of the EU Data Protection Regulation and other national data protection laws of the EU member states as well as other data protection regulations is:

VKF Renzel GmbH
Im Geer 15
46419 Isselburg
Germany
Tel.: +49 (0)2874-910-0
E-Mail: info@vkf-renzel.de
Webseite: www.vkf-renzel.de


Data protection officer

The data protection officer of the data controller is:

Konrad Leitow
Im Geer 15
46419 Isselburg
Germany
Tel.: +49 (0)2874-910-523
E-Mail: datenschutz@vkf-renzel.de


Server log files

You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted to us or our internet service provider by your internet browser and stored in log data (so-called server log files). This stored data includes, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO from our legitimate interest in ensuring the trouble-free operation of our website, as well as to improve our offer. It is not possible to assign this data to a specific person. 


Initiating contact with the customer by e-mail

If you initiate business contact with us by e-mail, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of processing and answering your contact request. If the contact serves to carry out pre-contractual measures (e.g. consultation in case of interest in purchase, preparation of an offer) or concerns a contract already concluded between you and us, this data processing is carried out on the basis of Art. 6 Para. 1 lit. b DSGVO. If the contact is made for other reasons, this data processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO due to our overriding legitimate interest in processing and answering your enquiry. In this case, you have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) (f) DSGVO for reasons arising from your particular situation. We will only use your email address to process your request. Your data will then be deleted in compliance with statutory retention periods, unless you have consented to further processing and use. 
 

Collection and processing of personal data when using the contact form

When using the contact form, we collect your personal data (name, e-mail address, message text) only to the extent provided by you. The data processing serves the purpose of contacting you. By sending your message, you consent to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation. We will only use your email address to process your request. Your data will then be deleted unless you have consented to further processing and use. 


Customer account

When opening a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on the consent until revocation. Your customer account will then be deleted.


Collection, processing, and use of personal data for orders

When you place an order, we collect and process your personal data only to the extent that this is necessary for the fulfilment and processing of your order and for processing your enquiries or concluding a contract. Failure to provide this data will mean that no contract can be concluded. The processing is based on Art. 6 Para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you. Your data is passed on, for example, to shipping service providers, payment service providers and drop-shipping providers. In all cases, we strictly observe the legal requirements. The scope of the data transfer is limited to a minimum.
 

Cookies

Our website uses cookies. Cookies are small text files that are stored in the internet browser or by the internet browser on a user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting the appropriate technical settings in your internet browser, you can be notified before cookies are set and decide individually on their acceptance as well as prevent the storage of cookies and transmission of the data they contain. Cookies that have already been stored can be deleted at any time. However, we would like to point out that you may then not be able to use all the functions of this website to their full extent should they be deleted.

The processing is carried out on the basis of § 15 (3) TMG as well as Art. 6 (1) lit. f DSGVO from the legitimate interest in the above-mentioned purposes.

Customise saved cookie preferences

You can find out how to manage (including disabling) cookies in the main browsers by following the links below:

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer und Microsoft Edge: https://support.microsoft.com/en-gb/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer?redirectslug=Cookies&redirectlocale=en-US#:~:text=You%20can%20access%20your%20Firefox%20Settings%20to%20manage,select%20Settings.%20Select%20the%20Privacy%20%26%20Security%20panel.
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac


Technically necessary cookies

Unless otherwise stated in the data protection information below, we only use these technically necessary cookies for the purpose of making our services more user-friendly, effective, and secure. Furthermore, cookies enable our systems to recognise your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.
The use of cookies or comparable technologies is based on § 15 para. 3 p. 1 TMG. The processing of your personal data is based on Art. 6 Para. 1 lit. f DSGVO from our predominantly legitimate interest in ensuring the optimal functionality of the website as well as a user-friendly and effective design of our offer.
You have the right to object to this processing of your personal data at any time.


Data collection when writing a comment

When commenting on an article or a post, we collect your personal data (name, e-mail address, comment text) only to the extent provided by you. The processing serves the purpose of enabling commenting and displaying comments. By sending the comment, you consent to the processing of the transmitted data. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. Your personal data will then be deleted. When your comment is published, only the name you provide will be published. 


Use of the email address for sending newsletters

We use your email address, regardless of the processing of the contract, exclusively for our own advertising purposes for sending newsletters, provided you have expressly consented to this. The processing is based on Art. 6 Para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. To do so, you can unsubscribe from the newsletter at any time by using the corresponding link in the newsletter or by notifying us. Your email address will then be removed from the distribution list.


Use of the email address for the sending of direct advertising

We use your e-mail address, which we have received in the context of the sale of a good or service, for the electronic sending of advertising for our own goods that are similar to those that you have already purchased from us, provided that you have not objected to this use. The provision of the e-mail address is necessary for the conclusion of the contract. Failure to provide it will result in no contract being concluded. The processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in direct advertising. You can object to this use of your e-mail address at any time by notifying us. Your email address will then be removed from the distribution list. 


Forwarding of the e-mail address to shipping companies for information about the shipping status

We pass on your e-mail address to the transport company as part of the contract processing, provided you have expressly agreed to this in the order process. The purpose of this transfer is to inform you about the shipping status by e-mail. The processing is based on Art. 6 (1) lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us or the transport company without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.

 

BASIC Google Consent Mode V2

As part of the Digital Market Act (DMA), the EU Commission has imposed various obligations on the gatekeepers (Alphabet, Amazon, Apple, ByteDance, Meta, and Microsoft). The gatekeepers are obliged to ensure compliance with all legal requirements of the Digital Market Act. Consequently, Google has introduced the Google Consent Mode V2. We use the BASIC Google Consent Mode V2. Based on your consent, Consent Mode v2 determines whether Google tags can be loaded or executed or not. If you consent to the use of cookies, Google tags and trackers for Google services are loaded and your personal data is processed according to our website settings. If you do not give consent, the transfer of your personal data to Google is prevented.

PayPal

All PayPal transactions are subject to the PayPal privacy policy. You can find this under: https://www.paypal.com/uk/legalhub/privacy-full?locale.x=en_GB

Duration of Storage

After the contract has been fully processed, the data will initially be stored for the duration of the warranty period, thereafter taking into account statutory, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use. 


Rights of the affected person

Below you will find information on which data subject rights the applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:
  • Art. 7 (3) DSGVO: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will immediately delete the data concerned unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.
  • Art. 15 DSGVO: The right to request information about your personal data processed by us. In particular, you can request information about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of complaint, the origin of your data if it has not been collected by us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.
  • Art. 16 DSGVO: The right to request without undue delay the rectification of inaccurate or incomplete personal data we hold about you.
  • Art. 17 DSGVO: The right to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defence of legal claims.
  • Art. 18 DSGVO: The right to request the restriction of the processing of your personal data if the accuracy of the data is contested by you, the processing is unlawful, but you object to its erasure and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 DSGVO.
  • Art. 19 DSGVO: You have the right to be informed if you have asserted the right to rectification, erasure or restriction of processing against the controller. The controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Art. 20 DSGVO: You have the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transferred to another controller, insofar as this is technically feasible. 


Right to object

The personal data processing listed here is based on our legitimate interest according to Art. 6 (1) lit. f DSGVO. You have the right to object to this processing with effect for the future at any time for reasons arising from your particular situation. After the objection has been made, the processing of the data concerned will be terminated unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.
 

Right to complain to the regulatory authority

Pursuant to Article 77 of the GDPR, every data subject has the right to lodge a complaint with a supervisory authority if he or she is of the opinion that the processing of data concerning him or her violates data protection provisions. The right of complaint can be asserted before the competent supervisory authority of the controller or in the Member State of the data subject's residence.
 

Last Updated: 09.09.2024

 
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